Terms of use
Last Updated: 13 July 2026
acceptance of terms of use
1.1 This website, app, platform, directory and any service offered under the name “acta” (“Platform”) is operated by The Event Ecosystem Pty Ltd ABN 90 631 665 337 and its related entities or bodies corporate (“us”, “we” and “our”).
1.2 Your use of the Platform is subject to these terms of use (“Terms of Use”). The Terms of Use constitute a binding legal agreement between you and us, and your use of the Platform constitutes your acceptance of these Terms of Use, our Privacy Policy, and any other policy displayed on the Platform, all of which form part of the Terms of Use. If you do not agree to the Terms of Use, you must not use the Platform.
1.3 Any time you visit the Platform, purchase a Subscription, submit an Enquiry or Opportunity Listing, or otherwise transact on the Platform, you are taken to accept these Terms of Use.
1.4 We may amend or modify the Platform, the Terms of Use and/or the Privacy Policy at our sole discretion at any time. Amendments are effective 14 days after publication on the Platform. Your continued use of the Platform indicates your continued acceptance of the Terms of Use as amended.
1.5 These Terms of Use prevail over any other terms or agreement between you and us, unless we have expressly agreed otherwise in writing.
Definitions
2.1 In these Terms of Use:
Booker means any person registered on the Platform who seeks to identify, contact or engage Talent for an Opportunity, and includes each individual user operating under a Booker’s Subscription.
Directory means the searchable directory of Talent profiles made available on the Platform to Bookers who hold a current Subscription.
Enquiry means a request or expression of interest sent by a Booker to Talent or a Talent Representative through the Platform in relation to an Opportunity.
Opportunity means any engagement of Talent of any kind, including without limitation live performance, appearances, presenting, speaking, comedy, music, sport, film, television, content creation, advertising, marketing, public relations, ambassadorships, endorsements and collaborations.
Opportunity Listing means a brief posted on the Platform by a Booker describing an Opportunity, which may include dates, venue or location, audience or demographic, the type of Opportunity, budget and any other terms the Booker chooses to include.
Platform means this website, app, platform, Directory and any service offered under the name “acta”.
Privacy Policy means our privacy policy available at https://actaapp.com/privacy.
Subscription means a paid subscription plan giving a Booker access to the Directory and related Platform features, at the tier and with the inclusions and allowances described in clause 7 and Schedule 1, as published on the Platform from time to time.
Subscription Fee means the recurring fee payable by a Booker for a Subscription, as published on the Platform or otherwise agreed with us in writing.
Talent means any person listed or registered on the Platform who may be engaged for an Opportunity, whether represented or independent.
Talent Representative means any person registered on the Platform who is appointed or authorised by Talent to act on the Talent’s behalf, including agents, managers and agencies.
Uploaded Content means any content whatsoever that you upload to the Platform or provide to us, including without limitation profile information, images, audio, video, biographies, descriptions, Opportunity Listings, Enquiries, usage data, feedback and comments.
User means any person using or registered on the Platform whatsoever, including Bookers, Talent and Talent Representatives.
Verified means that we have completed the vetting checks described in clause 5 in respect of a User, and “Verification” has a corresponding meaning.
Warranties means any warranties, conditions, terms, representations, statements and promises of whatever nature, whether express or implied.
2.2 “You” or “your” means any person who uses or accesses the Platform, including any User.
PRECONDITIONS TO USE
3.1 Access to and use of the Platform is subject to you being at least 18 years old and having the legal capacity to enter into binding contracts. By visiting, registering on, or using the Platform in any way, you warrant the above to us. If these conditions are not satisfied, you must cease using the Platform immediately.
3.2 The Platform is strictly a business-to-business service. Booker accounts are available only to professional talent bookers, and registration is selective: an account will only be issued once we have completed Verification under clause 5 and approved the application at our discretion. The Platform must not be used for personal, domestic or consumer purposes, or for any purpose other than that for which it is provided.
REGISTRATION AND ACCOUNTS
4.1 You must be a registered member to access certain features of the Platform, including the Directory.
4.2 When you register and activate your account, you will provide us with information such as your name, email address, organisation details and other information we reasonably require. You must ensure this information is accurate, complete and current at all times, and you must promptly update it if it changes. We handle all personal information in accordance with our Privacy Policy.
4.3 Certain Subscription tiers permit multiple authorised users under a single Booker account. Each authorised user must hold and use their own individual login credentials. You are responsible for keeping your login credentials secure and for all use and activity carried out under your credentials, and the Booker is responsible for all activity carried out under its account. Credentials must not be shared with any third party or between users, including between authorised users on the same account. We will not be liable for any loss or damage arising from unauthorised activity under your account.
4.4 You must not impersonate any other individual, business or company, or misrepresent your identity, authority or affiliation. If you do, your account may be suspended or terminated and we may take such further action as we consider appropriate.
VERIFICATION AND VETTING
5.1 Every account on the Platform is subject to Verification. Verification is a condition of access to and continued use of the Platform. We may conduct Verification at registration and at any later time.
5.2 For the purposes of Verification, we may:
a) require you to provide identity information and supporting documents;
b) require evidence of your business, professional standing or authority (including, for Talent Representatives, evidence of authority to act for the relevant Talent, and for Bookers, evidence that you are a professional talent booker acting for an organisation - which may include review of professional profiles, business email domains, organisational details and other business indicators);
c) make enquiries of third parties and publicly available sources; and
d) require you to re-verify from time to time. The nature and depth of Verification checks is determined by us at our discretion.
5.3 We may, at our sole discretion and without giving reasons:
a) decline any application for registration;
b) suspend or withdraw Verification; and
c) suspend, restrict or terminate any account that fails or ceases to meet our Verification standards.
5.4 You warrant that all information provided for Verification is true, accurate and not misleading, and you acknowledge that we rely on it.
5.5 Verification means we have carried out the checks described in this clause 5. It is not a guarantee, endorsement or recommendation of any User, and does not constitute any representation as to any User’s performance, quality, reliability, solvency, availability or suitability for any Opportunity. Clause 15 applies to all Verification.
THE PLATFORM —
WHAT WE DO AND DO NOT PROVIDE
6.1 The Platform is a directory and introduction service. It allows Bookers to search and browse the Directory, receive curated suggestions, post Opportunity Listings, and make direct contact with Talent and Talent Representatives, all of whom are Verified.
6.2 The only services we provide are access to the Platform and the features described in these Terms of Use. In particular, and unlike earlier versions of the Platform, we do not provide, and are not involved in:
a) negotiation of any engagement between Users;
b) the preparation, negotiation or execution of any contract between Users (any document management or upload features on the Platform are provided for the convenience of storing event and campaign materials only);
c) invoicing between Users, or the collection, holding or processing of any payment between Users, except that Enterprise subscribers may access the Retention Trust Account service described in clause 7.11 under a separate Retention Trust Account Agreement;
d) messaging or communications between Users beyond the initial introduction and Enquiry features of the Platform - once an Enquiry is accepted, further dealings continue directly between the Users by email, phone or such other means as they choose; or
e) the management, supervision or delivery of any Opportunity.
6.3 All dealings between Users following an introduction or Enquiry - including negotiation, contracting, payment and performance - occur directly between the relevant Users, outside the Platform, on terms they agree between themselves. We are not a party to, and have no responsibility or liability for, any such dealings or any agreement formed between Users.
6.4 We do not charge Talent or Talent Representatives any fee, and we do not charge any commission, booking fee or per-engagement fee to any User. Talent are paid directly by Bookers (or as otherwise agreed between them) and retain 100% of what they earn; Talent Representatives retain 100% of any commission they charge their own Talent.
BOOKER SUBSCRIPTIONS AND FEES
7.1 This clause 7 applies to Bookers only. Talent and Talent Representatives do not pay us any fees.
7.2 Access to the Directory and Booker features requires a current Subscription. Subscription tiers, their monthly pricing, seat allowances, monthly Enquiry allowances and other inclusions are set out in Schedule
1 and published on the Platform. If there is any inconsistency between Schedule 1 and the pricing published on the Platform at the time of purchase or renewal, the Platform pricing prevails.
7.3 Additional seats may be added to any tier at the published per-seat fee, and are activated only once the additional payment has been received. Monthly Enquiry allowances apply per calendar month and unused allowances do not roll over to later months. A Booker may ask us to carry over unused Enquiries in a particular case, and we may grant or decline any such request at our sole discretion, with each request determined on its own merits; a decision in one case does not create any entitlement in another.
7.4 A Subscription may only be purchased once the Booker has completed Verification and been approved for an account under clause 5. Subscription Fees are payable in advance and may be paid:
a) by credit card, processed by our payment service provider, Stripe (you may be required to accept Stripe’s terms of use); or
b) against a tax invoice issued by us through the Platform. Your Subscription commences, and access to its tiered services is enabled, only once the funds have been successfully charged or received by us in cleared funds. You authorise us (and Stripe) to charge your nominated payment method on each renewal date where you pay by card.
7.5 Committed terms. Subscriptions are offered on a committed term of 3, 6 or 12 months, as selected at purchase; weekly or monthly subscriptions are not offered. You acknowledge that a substantial part of the Directory’s value - access to Australia’s complete vetted talent market, curated matching and verified representation details - is capable of being extracted in a short period of access, and that the committed term is a genuine and reasonably necessary protection of our legitimate business interests. Subscription Fees for the full committed term are payable upfront, and access to the Directory is not granted until payment has been received in cleared funds. At the end of a committed term, the Subscription renews for a further term of the same length unless you cancel by notice before the renewal date. Cancellation during a committed term does not take effect until the end of that term, and the Subscription Fees for the remainder of the committed term remain payable in full.
7.6 Subscription Fees are strictly non-refundable, including for partly used billing periods and unused features, except where a refund is required by law (including the Australian Consumer Law).
7.7 We may change Subscription Fees or tier inclusions by publishing the change on the Platform with at least 30 days’ notice. Changes do not affect the pricing or inclusions of any Subscription during its then-current committed term; they take effect from your next renewal. If you do not agree to a change, your remedy is to cancel before renewal.
7.8 If any Subscription Fee is not paid when due, we may suspend or restrict your access to the Directory and Booker features until payment is received, and may terminate your account for continued non-payment.
7.9 A Subscription is for your internal business use. You must not resell, share, sublicense or provide access to the Directory or its contents to any person who is not an authorised user under your Subscription.
7.10 Enterprise tier. The Enterprise tier is available by application only, and we may accept or decline any application at our discretion. Enterprise includes everything in the Organisation tier, plus a personal account manager and access to the Retention Trust Account service described in clause 7.11. Enterprise pricing and terms are agreed on application.
7.11 Retention Trust Account. As a condition of an Enterprise Subscription, the subscriber and we will enter into a separate Retention Trust Account Agreement, under which:
a) we establish and maintain a retention trust account into which the subscriber may deposit funds, held for the subscriber’s benefit and under our control in accordance with that agreement and Australian law;
b) funds are released only on the subscriber’s written instructions specifying the amount, recipient, purpose and release date;
c) no fees are charged for the deposit, holding, management or release of funds, and banking fees are absorbed by us;
d) funds do not accrue interest for the subscriber’s benefit;
e) we may verify, delay or refuse a release request we suspect is fraudulent, unauthorised or unlawful;
f) we maintain records of all deposits and releases, available to the subscriber on request; and
g) on termination, remaining funds are released in accordance with the subscriber’s final written instructions. If there is any inconsistency between these Terms of Use and the Retention Trust Account Agreement, the Retention Trust Account Agreement prevails in respect of the trust account.
TALENT AND TALENT REPRESENTATIVE
ACCOUNTS
8.1 Registration and listing in the Directory is free for Talent and Talent Representatives. We do not charge Talent or Talent Representatives any fee, commission or charge of any kind.
8.2 By creating or approving a Talent profile, the Talent (and, where applicable, their Talent Representative) grants us a non-exclusive, royalty-free, worldwide licence to host, reproduce, display and communicate the profile and its Uploaded Content:
a) within the Directory to Bookers; and
b) in our reasonable marketing and promotion of the Platform. This licence continues for as long as the profile remains on the Platform and ends when the profile is removed, except for archival and legal-compliance copies.
8.3 Talent and Talent Representatives must ensure profile information is accurate and current, including genres, credits, representation status and contact preferences. You must promptly update your profile if your representation arrangements change. Talent (or their Talent Representative) may also nominate the types of charities or charitable causes for which the Talent is open to discussing discounted or unpaid engagements (see clause 9.7), and may update or withdraw those nominations at any time.
8.4 A Talent Representative warrants to us on an ongoing basis that they have full authority from each Talent they represent on the Platform to act as that Talent’s representative and agent, including to create and manage the Talent’s profile, receive Enquiries and respond to Opportunity Listings on the Talent’s behalf. A Talent Representative is bound by these Terms of Use both in their personal capacity and as agent for each relevant Talent.
8.5 Where Talent has appointed a Talent Representative on the Platform, Enquiries and Opportunity notifications relating to that Talent will be directed to the Talent Representative only, and not to the Talent directly. Where the Platform lists international Talent touring Australia, Enquiries relating to Australian dates will be directed to the Australian promoter or company facilitating that tour, as the authorised local contact for the Talent while on tour in Australia.
8.6 Talent may request removal of their profile from the Directory at any time by written request to us. We will action removal requests within a reasonable period.
ENQUIRIES, INTRODUCTIONS,
SCREENING, RATINGS AND REPORTING
9.1 A Booker with a current Subscription may send Enquiries to Talent or Talent Representatives through the Platform. Enquiries are transparent: the recipient will see the identity of the Booker and the details of the Opportunity provided in the Enquiry.
9.2 An Enquiry is an invitation to commence discussions only. It is not an offer capable of acceptance through the Platform, and no binding agreement between a Booker and Talent is formed on or through the Platform. Any binding engagement arises only if and when the relevant Users enter into their own agreement directly, outside the Platform.
9.3 Talent and Talent Representatives may accept, decline or ignore any Enquiry at their sole discretion. We do not guarantee any response, response time, availability or outcome.
9.4 Contact details and Opportunity details shared through an Enquiry or introduction are provided for the purpose of pursuing the relevant Opportunity. You must not use them for unsolicited marketing, resale, list-building or any other purpose.
9.5 We may review any Enquiry or Opportunity Listing before it is transmitted or published, and we may, at our sole discretion and without liability, decline, hold or refuse to transmit or publish any Enquiry or Opportunity Listing that we consider is not genuine, is exploitative of Talent (including offers with no or nominal budget inconsistent with the nature of the Opportunity), is materially below reasonable market parameters, or is offensive, unlawful or otherwise inappropriate. We are not obliged to transmit any Enquiry or publish any Opportunity Listing, and declining to do so does not entitle a Booker to any refund or credit. Where practicable we may notify the Booker and give them an opportunity to revise the Enquiry or Opportunity Listing.
9.6 Screening under clause 9.5 is conducted using our experience and judgement for the protection of the network as a whole. It is not a guarantee that any transmitted Enquiry or published Opportunity Listing is accurate, genuine, fair, adequate or suitable, and clause 15 applies to all screening decisions.
9.7 Charitable and pro-bono Opportunities. Talent (or their Talent Representative) may nominate to us the types of charities or charitable causes for which they are open to discussing discounted or unpaid engagements, and may update those nominations at any time. An Enquiry or Opportunity Listing that seeks a Talent’s time, name, likeness, attendance or performance for no financial reward, or for a nominal or heavily discounted fee on charitable grounds, will only be transmitted to that Talent (or their Talent Representative) where the charity or cause falls within the Talent’s nominated types; otherwise it will be declined under clause 9.5. A Booker posting a charitable Opportunity must accurately disclose the charitable nature and purpose of the Opportunity, the identity of the charity or cause, and the basis on which the Talent’s involvement is sought.
9.8 Booker ratings and engagement reporting. Every Booker profile begins with a five-star rating. Throughout the enquiry and engagement lifecycle, the Platform will prompt the Booker to report on progress and outcomes, including whether the Booker has communicated with the Talent or Talent Representative, whether an engagement has been contracted and with whom, the amounts agreed or paid, and whether invoices have been paid. Bookers must respond to these prompts honestly, accurately and within a reasonable time. Talent and Talent Representatives may also be asked to provide corresponding reports.
9.9 We adjust Booker ratings (including by deducting half or full stars) based on completion and quality of reporting, and conduct on the Platform, in accordance with our rating methodology as determined and amended by us from time to time at our discretion. A Booker’s current rating is displayed to Talent and Talent Representatives, including alongside the Booker’s Enquiries and Opportunity Listings, and may affect how those are received and prioritised.
9.10 Ratings are statements of opinion derived from our methodology and from information reported to us, and we do not warrant that any rating is accurate or complete. You must not attempt to manipulate any rating, and providing false or misleading reports under clause 9.8 is a material breach of these Terms of Use. To the maximum extent permitted by law, we are not liable for any rating, any change to a rating, or any consequence of a rating being displayed, and clause 15 applies.
opportunity listings
10.1 Bookers whose Subscription tier includes Opportunity Listings may post Opportunity Listings describing an Opportunity, including dates, venue or location, demographic, the type of engagement and budget. The Platform will notify Talent and Talent Representatives whose profiles match the Opportunity Listing.
10.2 Talent (or their Talent Representative) who have viewed an Opportunity Listing may register their interest and acceptance of the terms of the brief through the Platform. The Booker will then receive a list of Talent who have seen the Opportunity Listing and expressed interest on its stated terms.
10.3 An expression of interest in an Opportunity Listing (including acceptance of its stated terms) is strictly an indication that the Talent is willing to be engaged on those terms. It does not itself create a binding agreement of any kind between the Booker and the Talent, and for the avoidance of doubt, no binding agreement between Users is formed on or through the Platform. A binding engagement arises only if and when the Booker and the Talent (or Talent Representative) enter into their own agreement directly, outside the Platform.
10.4 Each Booker warrants that every Opportunity Listing it posts:
a) relates to a genuine, current Opportunity that the Booker has authority and a bona fide intention to proceed with;
b) is accurate and not misleading, including as to dates, budget and requirements; and
c) complies with all applicable laws.
10.5 Opportunity Listings and their contents are confidential to the Users to whom they are disclosed through the Platform. You must not disclose, republish or share an Opportunity Listing or its terms outside the Platform except as reasonably necessary to pursue the Opportunity.
10.6 We may edit for format, decline, remove or withdraw any Opportunity Listing at our discretion, including where we consider it inaccurate, not genuine, unlawful or otherwise in breach of these Terms of Use.
ai curation, matching,
indicative fees and guidance
11.1 The Platform includes tools that use artificial intelligence, automated processing and historical booking and performance data to curate the Directory, suggest Talent to Bookers, generate shortlists, and match Opportunity Listings to Talent profiles. Certain tiers also include curated matches prepared by our team (“acta Recommends”).
11.2 AI-generated suggestions, matches, shortlists and curated matches (including acta Recommends) are assistive outputs and statements of opinion only. They are not advice, endorsements, recommendations of fact, or guarantees of suitability, availability, quality or price. You must make your own enquiries and exercise your own judgement before contacting or engaging any Talent, or responding to any Opportunity.
11.3 The Platform may display indicative fees on Talent profiles and enquiry strength or offer guidance indicators. Indicative fees are estimates only, derived from historical booking and performance data; they are not quotes, offers, valuations or representations of any Talent’s actual fee, and the actual fee for any engagement is set solely by the Talent or their Talent Representative in direct negotiation with the Booker. Enquiry strength and similar indicators are general guidance only. We accept no liability for any difference between an indicative fee or guidance indicator and the actual terms of any engagement.
11.4 We do not warrant that AI-generated or data-derived outputs are complete, accurate or free from error, and we may change, improve or withdraw these features at any time. Information about the data used by these tools is set out in our Privacy Policy.
uploaded content
12.1 Where the Platform allows you to upload Uploaded Content, you:
a) represent and warrant that you have all right, title, interest and authority in the Uploaded Content;
b) represent and warrant that you have permission to use the name and likeness of each person whose image appears in any Uploaded Content in the manner contemplated by these Terms of Use;
c) represent and warrant that the use or exploitation of the Uploaded Content will not infringe the rights of any third party (including intellectual property and privacy rights); and
d) agree to pay all amounts which become owing to any person (whether by way of royalty or otherwise) as a result of or in connection with your submission of the Uploaded Content.
12.2 It is your responsibility to keep your own copies of Uploaded Content. We do not guarantee that the Platform will always be available or that Uploaded Content will be retained.
12.3 You agree that we may store Uploaded Content on our servers (including servers operated by our hosting providers). To the maximum extent permitted by law, you release and indemnify us from any claim or loss in relation to Uploaded Content being stored on our servers.
your conduct
13.1 In using the Platform, you must:
a) always act courteously and professionally with us and any other User;
b) strictly comply with any policy displayed on the Platform;
c) obey all laws whatsoever which may apply in respect of your use of the Platform;
d) not take any action likely to impose a disproportionately large load on the Platform or our (or our suppliers’) servers;
e) not interfere with the proper working of the Platform, including by using any automated or manual software or process to crawl, spider, scrape, harvest or bulk-extract any part of the Platform or the Directory;
f) not copy, extract, download, compile or reproduce the Directory or any substantial part of it, or use any Platform data to create, train, populate or improve any competing directory, database, product or service;
g) except to the extent the Copyright Act 1968 (Cth) allows, not reverse engineer or otherwise seek to obtain any source code forming part of the Platform; and
h) not circumvent, or attempt to circumvent, the Subscription paywall, Verification, or any access controls.
13.2 You must not do anything, or add any Uploaded Content:
a) that may be considered harassment or bullying;
b) that may result in you, us or any other User breaching any law, regulation, rule, code or other legal obligation;
c) that is or could reasonably be considered obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, profane, in breach of confidence, in breach of privacy or harassing;
d) that would bring us or the Platform into disrepute;
e) that infringes the rights of any person;
f) that you know (or ought reasonably to suspect) is false, misleading, untruthful or inaccurate - including inflated credits, false representation claims or non-genuine Opportunities; or
g) that contains or constitutes unsolicited or unauthorised advertising (including junk mail or spam).
13.3 You must not use contact details, profile information or Opportunity details obtained from the Platform to contact any User outside the Platform other than for the genuine purpose of pursuing an Opportunity or an existing engagement.
13.4 A Booker must not advertise, announce, publish or promote any Talent’s name, image, likeness, involvement or attendance in connection with any event, campaign or opportunity - including to drive ticket sales, donations or publicity - unless and until the Talent (or their Talent Representative) has expressly
agreed to the engagement. Breach of this clause is a material breach of these Terms of Use and may result in immediate suspension or termination of the Booker’s account.
intellectual property rights
14.1 Except where otherwise indicated, we are the sole owners or licensees of all intellectual property comprised in the Platform, including the Directory as a compilation, all Platform content, and any improvements, updates or modifications. Nothing in these Terms of Use transfers any intellectual property rights in the Platform or Platform content to you.
14.2 Users retain ownership of their own Uploaded Content, subject to the licences granted in these Terms of Use (including clause 8.2).
14.3 If you provide us with feedback, comments or suggestions relating to the Platform or our business, all rights, title and interest in that feedback, and anything created as a result of it, are owned solely by us, and we may use the feedback for any purpose.
14.4 You must not do anything which breaches or interferes with our intellectual property rights or those of our third-party licensors. You must not distribute, reproduce, publish, alter, modify or create derivative works from Platform content without our prior written permission, or exploit such content for commercial benefit outside the Platform.
14.5 You acknowledge and agree that damages may not be an adequate remedy for a breach of this clause 14 or clause 13.1(e)–(f), and that equitable or injunctive relief may be sought.
disclaimer and limitation of liability
15.1 To the maximum extent permitted by law, we exclude all Warranties whatsoever unless expressly stated in these Terms of Use, including in relation to any User, any Talent, any Opportunity, or any dealings between Users.
15.2 You acknowledge that when you use the Platform, contact or engage any User, respond to any Opportunity Listing, or enter into any engagement with another User, you do so entirely at your own risk and relying on your own enquiries and judgement.
15.3 Verification is limited to the checks described in clause 5, and screening of Enquiries and Opportunity Listings is limited to the review described in clause 9.5. Beyond those checks, we do not endorse or recommend any particular User, Talent, Enquiry or Opportunity, and we make no representation as to any User’s performance, quality, reliability, solvency, conduct or fitness for any purpose. Any curation, match, shortlist, ranking, Booker or User rating, indicative fee, enquiry strength indicator, screening decision or curated recommendation (including acta Recommends) displayed on or provided through the Platform is a statement of opinion generated to assist your own assessment, not a statement of fact or a recommendation.
15.4 Any information or guidance provided on the Platform (including booking guidance and budget guidance) is of a general nature only and is not professional, legal or financial advice.
15.5 We do not provide, arrange or extend insurance of any kind to any User. We hold our own public liability insurance in respect of our own business only; that policy does not cover any User, any Opportunity or any engagement between Users. It is your sole responsibility to arrange your own insurance, and to satisfy yourself as to the insurance held by any other User, before entering into any engagement. For the avoidance of doubt, we are not a party to any transaction, engagement or agreement between Users.
15.6 Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded. To the extent we are entitled to limit our liability for breach of a non-excludable guarantee, our liability is limited, at our option:
a) in the case of goods, to the replacement of the goods or the supply of equivalent goods, or the payment of the cost of doing so; and
b) in the case of services, to the supply of the services again, or the payment of the cost of having the services supplied again.
15.7 Subject to clause 15.6, our liability arising in connection with these Terms of Use or the Platform is limited as follows:
a) we exclude all liability for consequential, special, indirect or remote loss, including loss of opportunity, revenue, profit or business;
b) our total maximum liability is capped at:
(i) for a Booker, the total Subscription Fees paid by that Booker in the 12 months preceding the event giving rise to the liability; and
(ii) for any other User, AUD $100;
c) our liability is reduced to the extent you contributed to it;
d) we exclude all liability for anything you have been aware of for longer than six months without commencing a claim; and
e) our liability is subject to your duty to mitigate your loss.
15.8 We provide the Platform on an “as is” and “as available” basis without any Warranties as to continuous, uninterrupted or secure access, that its servers are free of viruses or other harmful components, that defects will be corrected, or that you will not experience disruption.
15.9 If we terminate the Platform or your access to it pursuant to these Terms of Use, you release us from all liability, Loss or Claims suffered by you as a result of or arising out of such termination, save for any accrued rights you may have under clause 7 or under law.
15.10 All sub-clauses of this clause 15 are cumulative.
release and indemnity
16.1 To the maximum extent permitted by law, you agree to release the Released Parties from all Loss or Claims arising out of or in any way connected with any Relevant Matter, and you waive any rights conferred by any law that would purport to limit the scope of a release or waiver.
16.2 To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless the Released Parties from any Loss or Claims arising out of or in any way connected with any Relevant Matter.
16.3 In this clause:
a) “Claim” means a claim, action, proceeding or demand made against a person concerned, however it arises and whether present or future, fixed or unascertained, actual or contingent;
b) “Loss” means damage, loss, cost, expense or liability incurred by the person concerned however arising, including penalties, fines and interest, and including those which are prospective or contingent;
c) “Released Parties” means us and our officers, directors, shareholders, agents, employees, consultants, associates, affiliates, subsidiaries, related parties, related bodies corporate, sponsors and other third-party partners; and
d) “Relevant Matter” means anything in connection with:
(i) any engagement, agreement or dealing between Users;
(ii) the action or omission of any User;
(iii) any Opportunity or its performance or non-performance;
(iv) any damage to person or property, personal injury or death;
(v) your breach of these Terms of Use;
(vi) any matter for which we have disclaimed liability under these Terms of Use;
(vii) your use, misuse or abuse of the Platform; and
(viii) your breach or failure to observe any applicable law.
suspension and termination
17.1 You acknowledge and agree that:
a) we may suspend or terminate your access to the Platform at any time without giving any explanation, including where Verification is withdrawn under clause 5;
b) we may terminate these Terms of Use immediately by notice in writing if, in our sole discretion, you breach these Terms of Use or any associated policy; and
c) termination does not release you from obligations and liabilities that arose before termination, including any unpaid Subscription Fees.
17.2 If we suspend or terminate a Booker’s account during a committed term because of the Booker’s breach of these Terms of Use, the Booker is not entitled to any refund of Subscription Fees already paid, and the Subscription Fees for the remainder of the committed term become immediately due and payable.
17.3 On termination or expiry of a Booker’s Subscription or account, the Booker’s access to the Directory ceases and the Booker must cease using, and must not retain or exploit, any data extracted from the Directory. On closure of a Talent or Talent Representative account, the relevant profiles will be removed from the Directory within a reasonable period.
18 General
18.1 You must not assign, sublicense or otherwise deal in any way with any of your rights under these Terms of Use. We may assign or novate our rights and obligations under these Terms of Use to a related body corporate or a purchaser of our business or assets.
18.2 If a provision of these Terms of Use is invalid or unenforceable, it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
18.3 These Terms of Use are governed by the laws of New South Wales, Australia, and each party submits to the exclusive jurisdiction of the courts of New South Wales and all courts of appeal from there.
18.4 Any waiver of any term of these Terms of Use by us can only be given expressly in writing. A failure on our part to enforce a term does not constitute a waiver, and we reserve our rights in relation to all breaches unless expressly stated otherwise.
18.5 These Terms of Use constitute the entire agreement between the parties and supersede any prior negotiations, representations, understandings or arrangements, whether oral or written, including the terms of use applying to any earlier version of the Platform.
18.6 A provision of these Terms of Use that can and is intended to operate after its conclusion remains in full force despite termination or expiry, including clauses 8.2 (profile licence, to the extent stated), 12 (Uploaded Content), 14 (Intellectual property rights), 15 (Disclaimer and limitation of liability), 16 (Release and indemnity), 17.3 (post-termination obligations) and all indemnities, releases, exclusions of liability and disclaimers.
Effective: 11 July 2026
schedule 1 — subscription tiers
Current as at 11 July 2026. Tiers, pricing and inclusions as published on the Platform prevail (clause 7.2). All prices are in AUD and are exclusive of GST, which is added at the applicable rate. All Subscriptions are taken on a committed term of 3, 6 or 12 months (clause 7.5).
Starter — $99 per month. For bookers researching their next event line-up. Includes: full Directory access; AI-powered search; shortlists; 1 seat. Additional seats $40 per month each.
Professional — $299 per month. For event teams booking talent directly. Includes everything in Starter, plus: up to 20 Enquiries per month; create events and campaigns; document management; 2 seats. Additional seats $40 per month each.
Organisation — $499 per month. For agencies and venues running multiple events. Includes everything in Professional, plus: up to 50 Enquiries per month; acta Recommends (curated matches from our team); Opportunity Listings (post opportunities - talent come to you); company-level access controls; 5 seats. Additional seats $40 per month each.
Enterprise — by application only (clause 7.10). Includes everything in Organisation, plus: a personal account manager; and the Retention Trust Account service (clause 7.11), provided under a separate Retention Trust Account Agreement at no additional charge. Pricing and inclusions agreed on application.